Jeremy: The replacement of our front bay window, so it was a front bay window that protruded. So it was a custom window itself, the cap on top of the bay window, the seat, and the support that goes underneath it was the majority of the project, and then they did some flashing repair work on our back patio.
Olivia: Overall from planning to finish I couldn't have been more satisfied. At our old house, we didn't really have a lot of renovation or replacement that we did. If we did it was more functional things, I mean this is a functional project obviously because it was safety related, but it was a big aesthetic part of the home. I didn't really have a lot of experience in talking about that type of project, or what that entailed, and James was really honest and really open, and just kind of took me through what he thought, and his impression as an expert with exterior homework, and I never at any point thought he was trying to steer me in one direction or the other. He was just matter of fact, based off of the trusting nature of James and the exchange we had, and feeling everything he was telling me was on point, and very well rooted in the community, it felt like they were the people to go with.
Jeremy: They had some surprises where the new bay window size was smaller than the opening of the original one, so they had to block things out and cap things differently than it originally was, and every time they consulted us before they did something, and didn't just blindly go and do something we may not have agreed with.
Olivia: When I drive by our house now, or even our neighbors who have commented, because they saw the work that was being done and they saw all the trucks here. People will say how beautiful it looks, and really that's something that I think... you know I'm really obviously happy it's safe, it's secure, and it's not a potential hazard to our family, or our children, or our home, the structure of it, but I think what I'm most pleased with is the custom look and that relates to the work that they actually did. Really one of the greatest things was that they were able to kind of work with us to make everything happen the way it needed to. So whether that be coordinating with me and my schedule, whether it be the financing, really it was just an overall team effort, and that made the experience really good.
Olivia and Jeremy F. of Macungie, PA
Wednesday, November 22nd