"I got a phone call from a person that said I have a chance to get a free service done if I get picked. Could they come out and see what kind of service I could use and give me an estimate on it. Not saying that I'd win any of it, but ha ha ha ha, there was a chance. So not knowing if I needed anything I figured, let em come out and tell me, and boy was I surprised when I found out what I needed. You put a roof on, and you also put on gutters and drain spouts. They did things very quickly because there was some mold up in my roof areas, and they wanted to get it done as quickly as possible so I would not have that any longer. That was one of the things that the gentleman expressed his concern about, and as to why I really needed the roof. He went into my house upstairs and showed me where the problems were with the roof and what I needed, and why. He explained everything well, he gave me a very decent estimate; and I did have other companies come out and give me an estimate also, but I decided to stay with Pinnacle. I'm along a very busy road, its very difficult for parking and for anything like that and they brought a container and put it on the macadam because they were afraid that the tires might dig in to my yard with the weight. So they did not put it on my yard, they didn't ruin any of my yard, and they cleaned up everything afterward. They did it in a very quick, timely fashion. It was like maybe a week to two weeks from the time that they came out and gave me the estimate and the time that they came and started putting on my roof, and I think that's very commendable. I didn't have to wait a long time for it. I am very much a word of mouth person, I feel if someone has done good work for me, I will give them the credit. When anybody asks me who's doing my roof, because they go by and see it's being done, I say "Pinnacle". It was a good experience, it was done in a timely fashion, done by people that were very courteous and things like that. I mean, you can't ask for much more from someone doing something for you in either your house, or whereve you are, your car, your house, whatever you need; courtesy and having it done in a timely fashion are very important."
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