It was actually one of my apartments, I own the apartment. Like I said, you replaced casement windows because they were not good and were not sealing and wouldn't keep the apartment warm during the Winter. And I went online, googled "window replacement", because these windows that were in there were casement windows that were not sealing properly and it was getting close to Winter and they were going to freeze.
There were three different places I was gonna try. I tried one and he was okay, and then Pinnacle came in and he was very professional, showed me the quality of the windows, and I just wanted a really good window in my apartment.
He brought a sample with him, and showed me the quality that the windows were going to be, which was very good. Then he gave me the estimate, and we went form there.
I thought the service was really goood, the windows are beautiful... the quality is fantastic, and as far as putting them in he had em in and out in a day and a half. It took him almost a full day, and then he had to come back the next day because he needed some kind of flashing to finish up the job.
Everything was cleaned up all good.
Communication was good. One time the gentleman who was handling it was out of town, but that happens, so as soon as he got back in town he contacted me, and somebody always got back to me with an answer somewhere.
It was quality work from beginning to end, like I said everything was done, cleaned up, and the windows are absolutely beautiful; you guys just did a heck of a good job.
Just very pleased, like I said, with the quality of the windows.
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