The crew was respectful, hardworking, the managers that were there knew what they were doing. Pinnacle has excellent consumer relationships with people, the office was easy to contact, and they were prompt in return of calls and interest. So all in all we say the job was well done, I'm very pleased. They did it quickly, which was good because the roof was leaking, and everything seems to be fine. I want to thank Pinnacle for the work they did, in such a timely manner.
"... all in all we say the job was well done, I'm very pleased. They did it quickly, which was good because the roof was leaking, and everything seems to be fine."
"Pinnacle has excellent consumer relationships with people, the office was easy to contact, and they were prompt in return of calls and interest."
"We called up several roofers and two of them said they'd be there, even scheduled appointments and never showed up. We have a very tall house that's over 40 foot at the peak, and we had some interest from some other person, but it was taking real long. Then my wife heard about, or checked out through the internet, this Pinnacle. So she made some contacts, she said we needed some information, and within a day, the next day they got back to her, scheduled an appointment, and the sales person came, explained the process very well, and sold it to us."
"We found out the workers knew their work, they did a nice job, as far as I know there was no leaks, which was of course our interest. And we had no problem with the people in charge, they did a nice job."
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What type of work did you have done:
"What we found out about this particular agency that does work, particularly with roofs... slate is a messy, difficult job and it was in the middle of July, and they did it within about two days, which is good because of the rain that came the next night; about 4 inches. In any case they did it in two days; the first day they were there around 12 hours, the second day they were there at least eight. And we had talked in the mean time with our neighbor, this is a half a double, and he had his roof done as well."
Names of any products installed:
our service area