Efficient, quick, good. Pinnacle was there when I needed them, they showed me why they needed it. I think that's important when someone gets something or needs something, they need to know why they need it, and the gentleman that came out looked and took care of everything, let me know why I needed the roof.
The service overall was good, Pinnacle was there whenever I called them. They answered the phone and they addressed my questions, and I usually had my answer by the time I was off the phone.
Your receptionist was very polite, and she did get in touch with the people that I requested when I made the phone call, and then if there was any delay she'd call me back.
They called me on the phone to set up and appointment, and I met with the gentleman from Pinnacle and they did come in, look at my place inside and out, and showed my why I needed a new roof, because I didn't know I needed one. They showed me why, and afterward it was quite clear to me that I did need a new roof.
They were very polite, they were here in the morning early, but made sure they were not disturbing me when they came. They went to work immediately, and they were very polite despite the fact that they had some of the hottest weather to go up on a roof to take it off and then put it on.
The cleanup was good. They did have to put some of the things by my garage and covered it up, but they did come out and take it away. They cleared it all up, I did not find much debris anywhere. They cleaned it up and took care of it in a timely fashion.
Roof replacement, gutter replacement
our service area